Central Valley E-Consult Coalition

Collaboration among Payers and Providers 

Hear how providers are using e-consult to help their patients.

Alyssa Spencer, PA, Wellspace Health, presents her patient’s story and how E-Consult improved her care experience.

Coalition Backgr0und

Medi-Cal managed care organizations (MCOs) in California's Fresno, Kings, Madera and Tulare counties are working together to support clinics and health systems in the region by providing no-cost access to electronic consult (e-consult) to improve Medi-Cal patient access to specialty care and enhance care coordination between primary providers and specialists. The Central Valley E-Consult Coalition is a group of community health centers, health systems, independent practice associations, clinic networks and MCOs working together to create an inclusive program to address implementation needs, streamline referral workflows and improve patient/member experiences.


Unique Aspects of the Coalition 

  • Payer collaboration to cover e-consult costs to make the service available to all providers and patients;
  • Organizations working to resolve key issues and disseminate learnings to support program spread;
  • Provider champion sharing of the benefits and value proposition of e-consult to facilitate use; and
  • Shared tracking of progress and modeling of outcomes to sustain adoption.

Health Care Provider Role

  • Commit to participate in monthly Coalition Roundtables
  • Provide e-consult program team (clinician lead, referral program manager, and IT lead)
  • The health system will not be charged a fee for the platform or implementation support provided


Join the Central Valley E-Consult Coalition


Opportunities for Clinics

  • Has your clinic applied for the COVID-19 Test to Treat Equity Grant? $59M is available in grant funding through the California Department of Public Health. Apply by September 30 here.
  • All clinics have access to the Child and Adolescent Psychiatry Portal, staffed by specialists from UCSF Benioff Children's Hospital, Oakland. To participate in this hybrid phone/e-consult program, register here.


Program Materials

CA SB365: Primary Care Provider E-Consult Reimbursement

Coalition Overview

Roundtable Kickoff Presentation and Summary

ConferMED Platform Overview

Coalition Press Release

Central Valley E-Consult Coalition Participants List

  • Adventist Health
  • Anthem Blue Cross
  • Altura Health Centers
  • Aria Health Center
  • CalViva Health
  • Camarena Health
  • Central Valley Health Network
  • Clinica Sierra Vista
  • Community Regional Medical Center
  • Family HealthCare Network
  • Kings Winery Clinic
  • La Salle Medical Associates
  • Health Net
  • Omni Family Health
  • Sante Health
  • St. Agnes Medical Center
  • Tulare Family Health
  • United Health Centers
  • Valley Children's Hospital
  • Valley Health Team

Education Opportunities

Upcoming events:

  • The next coalition roundtable will take place on September 29, focusing on E-Consult for Cardiology. Register here.

View recent events:

In honor of Mental Health Awareness Month, Autumn Boylan, DHCS; Alicia Pimentel, Anthem Blue Cross; and Petra Steinbuchel, MD, UCSF Benioff Children’s Hospital, spoke to tools and programs supporting access to behavioral and mental health services.

View Previous Central Valley E-Consult Roundtable Presentations

Central Valley E-Consult Newsletters