Central Valley E-Consult Coalition

Payer Collaboration

Medi-Cal managed care organizations (MCOs) in California's Fresno, Kings, Madera and Tulare counties are working together to support clinics and health systems in the region by providing no-cost access to electronic consult (e-consult) to improve Medi-Cal patient access to specialty care and enhance care coordination between primary providers and specialists. The Central Valley E-Consult Coalition is a group of community health centers, health systems, independent practice associations, clinic networks and MCOs working together to create an inclusive program to address implementation needs, streamline referral workflows and improve patient/member experiences.

Unique Aspects of the Coalition 

  • Payer collaboration to cover e-consult costs to make the service available to all providers and patients;
  • Organizations working to resolve key issues and disseminate learnings to support program spread;
  • Provider champion sharing of the benefits and value proposition of e-consult to facilitate use; and
  • Shared tracking of progress and modeling of outcomes to sustain adoption.

Health Care Provider Role

  • Commit to participate in monthly Coalition Roundtables
  • Provide Program Implementation Team (including clinician lead, program manager, and IT lead)
  • The health system will not be charged a fee for the platform or implementation support provided

Join the Central Valley E-Consult Coalition

Program Materials

CA SB365: Primary Care Provider E-Consult Reimbursement

Coalition Overview

Roundtable Kickoff Presentation and Summary

ConferMED Platform Overview

Coalition Press Release

Central Valley E-Consult Coalition Participants List

  • Adventist Health
  • Anthem Blue Cross
  • Altura Health Centers
  • Aria Health Center
  • CalViva Health
  • Camarena Health
  • Central Valley Health Network
  • Clinica Sierra Vista
  • Community Regional Medical Center
  • Family HealthCare Network
  • Kings Winery Clinic
  • La Salle Medical Associates
  • Health Net
  • Omni Family Health
  • Sante Health
  • Tulare Family Health
  • United Health Centers
  • Valley Children's Hospital
  • Valley Health Team

May 2021 Roundtable 

In honor of National Mental Health Awareness Month May's webinar  featured Lucinda Leung, MD, MPH, Assistant Professor of Medicine, UCLA, speaking to eConsult Mental Health: Electronic Referral and Consultation to Integrate Primary Care and Mental Health.

View Previous Central Valley E-Consult Roundtables