A study across the Veterans Health Administration (VHA) shows that e-consults improve access to specialty care, shorten wait times, and reduce outpatient visits. Across 11 specialties, patients receiving an e-consult had significantly lower health care costs compared with patients receiving a face-to-face consultation. This was largely driven by differences in outpatient costs. Patients receiving an e-consult had…

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A study across the Veterans Health Administration (VHA) shows that e-consults improve access to specialty care, shorten wait times, and reduce outpatient visits. Across 11 specialties, patients receiving an e-consult had significantly lower health care costs compared with patients receiving a face-to-face consultation. This was largely driven by differences in outpatient costs. Patients receiving an e-consult had…

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Researchers at Ohio State University performed a cross-sectional evaluation on all ambulatory dermatology referrals and eConsults over a 25-month period. The study reports that eConsults served more nonwhite patients and Medicaid enrollees compared to ambulatory referrals. Additionally, ambulatory referral patients were significantly less likely to attend their scheduled appointments compared with eConsult patients. Based on these results, the study…

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Michelle Lee, MD, and Vinod Nambudiri, MD of Partners Healthcare, MA, recently published, Electronic Consultations for Safe and Equitable Coordination of Virtual Outpatient Specialty Care.   This article, published in the Journal of Applied Clinical Informatics, argues that eConsults can improve the transition of care between primary care and specialists. The authors cite previous clinical studies to highlight how eConsults can improve the relationship and communication between PCPs and specialists and improve PCP education, patient access…

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The Ontario eConsult Program has been a frequent feature of the E-Consult Workgroup with its longstanding success in provider engagement, cost savings and workflow process improvement. In a 2019 provider survey of 1,256 primary care providers (PCPs), summarized in the recent Telemedicine and E-Health article: 74% of PCPs agreed that eConsult improved their referral decision making 73% agreed…

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A study titled The Vascular eConsult: An Efficient, Useful, and Economical Tool for Primary Care Physicians to Interact With a Vascular Specialist, for Proper Care of the Vascular Patient by Ottawa researchers from the Ontario eConsult Program reviewed 846 cases that had been submitted for a vascular surgery e-consult between 2014 to 2016. Each case included mandatory…

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