The E-Consult Workgroup maintains a library of current research most important to e-consult users, shares important policy changes, and highlights case studies demonstrating provider engagement and payer support. View the E-Consult Toolkit and Playbook for a compilation of best practices from successful e-consult programs.

Current Research

Reimbursement & Policy



Browse All Articles

A Playbook to Implement E-Consult

Explore the Playbook for details on what you need to both implement and sustain E-Consult.

Featured Program: Central Valley E-Consult Coalition

A collaborative effort between payers and providers to increase access to care.

E-Consult Workgroup Newsletter

Recent and Upcoming Workgroup Webinars

Join us for the next E-Consult Workgroup Webinar, March 25, 1-2 PT. This month, Michael Kurliand, MS, BSN, RN-BC, Director of Telehealth and Process Improvement, West Health, will present on the use of e-consult to serve PACE program members. In addition, Valerie Dixon, Chief Compliance and Privacy Officer, and Kathy LaPierre, Compliance Audit Officer, UC Irvine Health, will speak to their successful approach to e-consult for Medicare patients. Our call will kick off with an introduction by Terry Fulmer, PhD, RN, FAAN, President of the John A. Hartford Foundation presenting on her recent Health Affairs article, Actualizing Better Health and Health Care for Older Adults.

Join us at

The February E-Consult Workgroup Webinar featured Michelle Lee and Vinod Nambudiri, MD of Partners Healthcare, MA, presenting their recently published article, Electronic Consultations for Safe and Equitable Coordination of Virtual Outpatient Specialty Care. The authors will highlight how e-consults can improve the relationship and communication between PCPs and specialists, patient access to care and referral process. The authors also provide examples of how e-consults serve an increasingly important role during the COVID-19 pandemic, especially for underserved and at-risk populations.

Previous E-Consult Workgroup Webinar Presentations:


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