Virginia eConsult Consortium

Collaborating to Improve Access to Care

eConsults are asynchronous provider-to-provider communications that enable primary care providers to consult with specialists, improving access and reducing wait times.  eConsults have the potential to improve care, reduce no-shows and reduce travel time. They can improve care in rural areas and for patients who would otherwise struggle to access specialty care. 

The Virginia eConsult Consortium aims to improve access to specialty care for Medicaid beneficiaries across the Commonwealth. 

The Consortium brings together Medicaid managed care organizations (MCOs), providers and policymakers. Consortium members share a commitment to using technology to improve access and quality. We provide education, guidance on best practices, technical assistance and networking opportunities to support the rollout of eConsult across the Commonwealth.

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What is eConsult?

 

eConsult (electronic consult) is a form of secure messaging that allows primary care providers (PCPs) to consult specialists.  Especially for patients in rural or underserved areas, eConsult makes it easier to for their primary care providers to get specialists input and coordinate their care. 

Explainers

One Pager

This one-pager calls on Virginia's Medicaid agency (DMAS) and managed care organizations to fund and support eConsult in order to expand specialty care access for Medicaid patients, while reducing costs and unnecessary in-person visits.
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Webinar Materials

Access the slides from the March 25, 2026 webinar below:
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Rural Health Transformation

Learn more about Virginia’s plans for Rural Health Transformation:
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What are the Benefits of eConsult?

Using eConsult to Expand Access

"As a community health center serving many uninsured and underinsured patients, e-consults are a game changer. They allow our providers to connect with specialists for vital management insights without requiring patients to miss work, secure transportation, or arrange childcare. This innovation helps us break down barriers to care and ensures our underserved patients get the timely support they need."
Tonya M. Adkins, MD Chief Medical Officer, Health Works for Northern Virginia

Members