This 2021 editorial discusses how to ensure nurse-led triage of e-consult requests is safe and effective as a way to improve patients’ access to specialty
This 2022 cluster-randomized trial in a Los Angeles safety-net system tested whether giving specialists e-consult feedback benchmarked against top-performing peers improved their e-consult response quality.
This article discusses integrating e-consults into care delivery as a practical way to expand patients’ access to specialty care. You can access the article here.
This case-study article describes an e-consult dermatology program launched at 5 school-based health centers within a Connecticut FQHC serving 106,000 medically underserved patients across more
This 2021 pediatric e-consult study at a community health center found that e-consults handled 23% of post-implementation referrals, avoiding an in-person visit in 53% of
This 2020 study evaluated an e-consult program aimed at improving access to endocrinologists for medically underserved populations, specifically assessing its impact on Medicaid patients’ access
This 2023 study analyzed a year’s worth of e-consults at a multi-site Texas health center, examining content and quality of the e-consults, plus chart reviews
This 2022 study by Anderson et al. evaluated the impact of e-consults across four specialties—cardiology, gastroenterology, rheumatology, and endocrinology—implemented in a large, multi-site federally qualified
This study is a cross-sectional analysis of 450 nephrology e-consults from one health system (2020–2023) in a setting where all specialty care requests are initiated
This 2025 study (Kim et al., American Journal of Managed Care) examines e-consult adoption, identifying the facilitators and barriers to state Medicaid programs investing in
This study by Chu et al. (BMC Primary Care, 2024) is a qualitative interview study with primary care providers across three health systems that explored
E-Consults and telemedicine can result in improved access to specialty care for underserved patients. You can access the article here.
Specialists’ use of virtual communications to deliver care instead of in-person recommendations increased during the pandemic.
Ohio State University shares how e-consult was fast-tracked to support care during the pandemic. https://publichealth.jmir.org/2020/2/e19045/
At the outset of the pandemic, telehealth went from under 5% of visits to almost 93%, maintaining high patient satisfaction. https://publichealth.jmir.org/2020/2/e19045/