Colorado Chooses Safety Net Connect’s Enterprise eConsult Platform for Statewide Medicaid Initiative

The eConsult initiative advances Colorado’s mission for equitable, accessible, and improved healthcare outcomes for Health First Colorado members.

Business Wire reports on August 29, 2023 06:00 AM Eastern Daylight Time

NEWPORT BEACH, Calif.–(BUSINESS WIRE)–Safety Net Connect (SNC), a leading provider of advanced virtual care solutions, has been selected by the Colorado Department of Health Care Policy & Financing (HCPF) to implement their cutting-edge eConsult platform for a statewide Medicaid implementation. Reviewed and approved by the Centers for Medicare & Medicaid Services (CMS), this innovative initiative is designed to support the HCPF mission to improve health care equity, access to care, and outcomes for Health First Colorado (Colorado’s Medicaid program) beneficiaries.

“eConsult reduces barriers and expedites the delivery of high-quality care while enabling physicians to practice at the top of their scope”Tweet this

“eConsult reduces barriers and expedites the delivery of high-quality care while enabling physicians to practice at the top of their scope,” shared Chris Cruttenden, President of Safety Net Connect. “Statewide adoption of eConsult is a significant step toward increasing equitable access for Medicaid members across Colorado.”

The eConsult platform, a proven technology for efficiently and consistently delivering high quality healthcare for underserved populations, will facilitate seamless electronic communication between Primary Care Medicaid Providers (PCMPs) and specialist providers throughout the state. By enabling collaboration in determining the most effective care plans, the platform promises a more convenient and satisfying experience for members. With over a decade of successful implementation for safety net Medicaid plans across rural and urban settings, SNC’s eConsult technology offers numerous advantages, including expedited access to specialty care, improved quality of referrals, and reduced costs.

How the Colorado HCPF eConsult platform will work:

Electronic consultations, or “eConsults”, are asynchronous (store and forward) clinical communications between a PCMP and a specialty provider. The PCMP first transmits a secure eConsult request to a specialty provider. The specialty provider will then provide electronic medical guidance that assists the PCMP in the diagnosis or management of the member’s health care needs. The eConsult can result in a referral for a face-to-face visit with a specialty provider when clinically appropriate. In these instances, referrals will be made to specialty providers who are proven to improve quality outcomes, add value, and reduce costs specific to the specialty care required. By implementing the eConsult platform, Colorado is taking a significant step towards enhancing healthcare equity and improving access for Medicaid members. Safety Net Connect’s expertise and technology will play a pivotal role in achieving these objectives.

Learn more about the Colorado HCPF eConsult initiative at:

About Safety Net Connect

With a mission to improve health equity, Safety Net Connect (SNC) has been the leading creator of innovative health care technology, making it easier for providers and institutions to improve quality, streamline care coordination, promote evidence-based practices, and increase access to care with solutions like Converge. SNC’s Converge technology integrates eConsult, eReferral and Televideo into one seamless, end-to-end telehealth solution – connecting medical, behavioral, and social service providers for true 360 degree whole-person care. Since 2009, SNC has helped public and private health care organizations across the nation, successfully reach millions of low-income, underserved individuals with affordable, effective patient-centered care. For more information, please visit

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