E-Consults help PCPs perform a pivotal role in team management of patients with complex chronic conditions. https://www.beckershospitalreview.com/healthcare-information-technology/econsults-an-emerging-tool-to-help-advance-the-patient-centered-medical-home.html
84% of referring providers agreed that gastroenterology e-consults promoted good patient care and were satisfied with the program. https://journals.sagepub.com/doi/abs/10.1177/1357633X18781189
Guidance on how to implement econsults without adding provider frustration and professional burnout. https://jamanetwork.com/journals/jamainternalmedicine/article-abstract/2678458
Lessons learned include anticipating challenges with PCP expectations, workflow changes, and health IT adoption challenges. https://jamanetwork.com/journals/jamainternalmedicine/article-abstract/2678459
E-consults improved access to and timeliness of care for an underserved population, reduced overall specialty utilization, and streamlined specialty referrals. https://journals.sagepub.com/doi/abs/10.1177/1357633X18774468
Educating PCPs and standardizing e-consult templates may help reduce the number of unanswered e-consults. https://journals.sagepub.com/doi/abs/10.1177/1357633X18774468
E-consult demonstrated provider notification of patient recommendations 63% of the time and nursing staff patient notification 37% of the time. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5354179/