E-Consult Associated with Increased Access to Safety Net Specialty Care

A recent study published in JAMA Health Forum analyzes 50,260 referral requests submitted during the year before and the year after e-consult implementation at 19 H+H specialty clinics in New York City. Researchers found that following e-consult implementation, 13% of referral requests were resolved electronically. Additionally, the percent of successfully scheduled in-person appointments increased 15.8%…

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Addiction Medicine and Smartphone-Based E-Consult During the COVID-19 Lockdown

A recent study illustrated how the National Institute of Mental Health and Neurosciences (NIMHANS) Digital Academy, Bangalore, with the collaboration of Project ECHO worked throughout the pandemic to develop capacity for substance abuse disorder (SUD) management through telehealth, training over six thousand five hundred health care providers. The Centre of Addiction Medicine, NIMHANS initiated an…

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Impact of Pediatric Electronic Consultations in a Federally Qualified Health Center

In this study of patients referred to pediatric cardiology, endocrinology or pulmonology at a federally qualified health center, the use of e-consults combined with evidence-based referral guidelines provided a useful tool to help front line pediatric primary care providers manage complex problems and identify those not needing to see a specialist in person. As a result, twenty-three…

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Evaluation of the Effects of the COVID-19 Pandemic on Electronic Consultation Use in Primary Care

The use of e-consult has emerged as a useful tool for primary care providers (PCPs) to quickly obtain non-urgent, patient-specific, expert advice from specialists. The COVID-19 pandemic forced health systems to rapidly implement and scale telehealth alternatives to in-person care to prevent exposure to the contagious respiratory virus. A recent study from Massachusetts General Hospital…

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Actualizing Better Health and Health Care for Older Adults: Health Affairs March Issue

In a focus on “age-friendly health”, Terry Fulmer et al note that our health care system is unprepared to care for its growing population of older adults, and that new approaches must be considered, including telehealth modalities offering education, such as e-consult. Dr. Fulmer joined us for our March 2021 E-Consult workgroup webinar. Recommendations Include:…

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Scaling E-Consult Success

An observational cohort study published in the American Journal of Managed care examined administrative data of all veterans who received an e-consult across 41 specialties and 1269 VHA medical centers and clinical sites from 2012 to 2018. The authors found that the number of e-Consults increased by 309% for all specialties by 2018. It was found that…

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E-Consult: A Tool to Improve Patient Access and Outcomes for Racial Minorities and Underinsured

Researchers at Ohio State University performed a cross-sectional evaluation on all ambulatory dermatology referrals and eConsults over a 25-month period. The study reports that eConsults served more nonwhite patients and Medicaid enrollees compared to ambulatory referrals. Additionally, ambulatory referral patients were significantly less likely to attend their scheduled appointments compared with eConsult patients. Based on these results, the study…

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E-Consult: Safe and Equitable Coordination of Specialty Care

Michelle Lee, MD, and Vinod Nambudiri, MD of Partners Healthcare, MA, recently published, Electronic Consultations for Safe and Equitable Coordination of Virtual Outpatient Specialty Care.   This article, published in the Journal of Applied Clinical Informatics, argues that eConsults can improve the transition of care between primary care and specialists. The authors cite previous clinical studies to highlight how eConsults can improve the relationship and communication between PCPs and specialists and improve PCP education, patient access…

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Primary Care Providers’ Perspective on eConsult

The Ontario eConsult Program has been a frequent feature of the E-Consult Workgroup with its longstanding success in provider engagement, cost savings and workflow process improvement. In a 2019 provider survey of 1,256 primary care providers (PCPs), summarized in the recent Telemedicine and E-Health article: 74% of PCPs agreed that eConsult improved their referral decision making 73% agreed…

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The Vascular eConsult: Useful and Efficient

A study titled The Vascular eConsult: An Efficient, Useful, and Economical Tool for Primary Care Physicians to Interact With a Vascular Specialist, for Proper Care of the Vascular Patient by Ottawa researchers from the Ontario eConsult Program reviewed 846 cases that had been submitted for a vascular surgery e-consult between 2014 to 2016. Each case included mandatory…

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