E-consult implementation resulted in decreased in-person wait times despite an increase in overall consult volume. https://www.jaci-inpractice.org/article/S2213-2198(19)30496-9/abstract

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Communication between primary doctors and specialists using e-consult reduces delays in specialty care and decreases costs. https://www.nytimes.com/2019/03/18/upshot/when-email-comes-to-the-doctors-office-wait-times-decrease.html

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