December 2020 E-Consult Workgroup Webinar

Our December webinar featured Amber Larson, MHA and James (Jesse) Wheeler, DO, presenting their NEJM publication, E-Consult Innovation: A Middle-Ground Model To Enhance Adoption and Improve Care.

Our featured speakers’ case study tested the efficacy of alternative operational and financial models for e-Consult. HealthPartners designed a vertically integrated system that engaged third-party payers and implemented an in-house method to compensate specialists and primary care providers for their e-consult work. After less than one year, more than 50% of the e-consults have been billed, and more than 60% of the requests from PCPs were addressed the same day. 

Download the webinar presentation slides.

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