Medi-Cal Telehealth Provider Manual
California State Medicaid manual for provider delivery of telehealth including e-consult. https://files.medi-cal.ca.gov/pubsdoco/publications/masters-mtp/Part2/mednetele.pdf
Editorial Team
Hepatology E-Consults Reduce Wait Time, Improve Communication, and Result in Cost Savings
E-Consults decreased wait time of 68 days for face-to-face appointments to 22 hours via e-consults. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6719752/#hep41402-bib-0001
Medi-Cal All Plan Letter
California State Medicaid letter directing plans to support provider use of telehealth and e-consult.
California Department of Managed Health Care E-Consult Reporting
State agency process for reporting process and networks involved in Medicaid plan-supported e-consult programs. https://www.dmhc.ca.gov/LicensingReporting/SubmitHealthPlanFilings.aspx
E-Consults and Learning Between Primary Care Providers and Specialists
E-consult fosters stronger relationships between primary care providers and specialists providing teaching in multiple areas of practice. https://journals.stfm.org/familymedicine/2019/july-august/liddy-2018-0484/
E-Consult Saves Time and Expense
Communication between primary doctors and specialists using e-consult reduces delays in specialty care and decreases costs. https://www.nytimes.com/2019/03/18/upshot/when-email-comes-to-the-doctors-office-wait-times-decrease.html
North County Health Services and Blue Shield of California Promise Health Plan Collaborate to Bring Safety Net Patients High-Quality Care
A California Medi-Cal managed care plan demonstrates support for an FQHC e-consult program.
Simulation Tool for Evaluating Electronic Consultations in Rheumatology
An e-consult simulation tool estimates lead time, queue length, and specialist workload in rheumatology. https://ieeexplore.ieee.org/abstract/document/8632444/figures#figures
Médecins Sans Frontières Brings E-Consult to Global Frontlines
E-Consults provide an educational benefit to primary care providers and positively impact patient outcomes. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6292825/
Reduced Cost Of Specialty Care Using Electronic Consultations For Medicaid Patients
Connecticut e-consult program generated an average of $84 PPPM savings for specialty-related episode-of-care costs and delivered annualized Medicaid savings of $578,592. https://www.healthaffairs.org/doi/abs/10.1377/hlthaff.2018.05124?journalCode=hlthaff
Stanford store-and-forward teledermatology consultation in EHR workflow
Dermatology e-consult demonstrated high patient satisfaction, provider efficiency and acceptance. https://journals.sagepub.com/doi/abs/10.1177/1357633X18799805
E-Consults in ENT: Use, Content and Outcomes in an Academic Health System
E-consults eliminate unnecessary office visits and improve the efficiency of specialty referrals. https://journals.sagepub.com/doi/abs/10.1177/0003489419882726
Understanding the Potential for Patient Engagement in E-Consult and E-Referral
PCPs support patient engagement in e-consult, ability to track consult status and securely message with specialists. https://pubmed.ncbi.nlm.nih.gov/28940495/
E-Consults – Advancing the patient-centered medical home
E-Consults help PCPs perform a pivotal role in team management of patients with complex chronic conditions. https://www.beckershospitalreview.com/healthcare-information-technology/econsults-an-emerging-tool-to-help-advance-the-patient-centered-medical-home.html
Can eConsults Save Medicaid? (GET FULL ARTICLE)
E-consults have the potential to unlock medical expertise for the underserved. https://catalyst.nejm.org/doi/full/10.1056/CAT.18.0122